Privacy Policy

Privacy Policy

Introduction

Welcome to https://companion-care-zapata-texas.primarycareaid.com (hereafter referred to as “Companion Care Zapata Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with our digital properties, including but not limited to:

Please note that this policy does not extend to external websites, applications, or services accessed through links provided on our platform. These entities have their own privacy policies governing data collection, so please review those carefully.

Processing Activities

This Privacy Policy outlines our practices regarding:

  • Using our applications and services as an authorized user
  • Visiting and navigating our websites
  • Receiving communications from us, such as newsletters, emails, telephone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal information to provide and improve our services. Here’s a detailed breakdown:

  • Account Information: This includes user names, email addresses, and passwords used to create an account on our platform.
  • Payment Information: Details related to your payment methods, such as credit card numbers, expiration dates, and billing addresses.
  • Financial Information: Data about your financial status or transactions, if you choose to provide it for specific services.
  • Purchase Information: Records of products or services purchased from us, including quantities, transaction dates, and order details.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, mobile phone numbers, and device tokens.
  • Location Data: Information about your geographic location when you interact with our services, often collected through GPS or similar technologies.
  • Feedback: Any comments, reviews, or ratings you provide us regarding our products or services.
  • Social Media Information: Data from social media platforms when you connect your account to our services, including your public profile information.
  • Product Information: Details about the products you view, search for, or purchase on our website.

We gather this data through various means, including direct user input, tracking technologies (like cookies and pixel tags), analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our platform and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website, such as enabling you to log in.
  • Preference Cookies: Used to store settings and preferences, like language selection.
  • Analytics Cookies: Collect anonymous data about your interactions with our site for statistical analysis and to improve performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data as necessary for the purposes described in this policy or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it.

Security Measures

To protect your personal information, we have implemented robust security measures:

  • Encryption: We use encryption to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.

Children’s Privacy

We do not knowingly collect or target personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
  • Restriction: Limit our use of your data while we verify its accuracy or address legal obligations.
  • Portability: Receive your personal data in a structured, commonly used format, and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Assert that you will not be subject to unfair treatment due to exercising your data protection rights.

To exercise these rights or to file appeals/complaints, please contact our Data Protection Officer using the information provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified via a prominent notice on our website and/or through direct communication.

Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or your data protection rights, please contact us:

  • Email: [email protected]
  • Address: Companion Care Zapata Texas, Data Protection Team, [Your Address], [Zip Code]